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Contact Us / Customer Service

 We look forward to speaking with you.  

By Telephone: Customer Information Center representatives are available to assist you by calling the following toll-free numbers.

  • Personal Banking Call 800.222.2299
  • Business Banking Call 888.878.7824

Representatives are available during the following hours:

Weekdays 7:00 a.m. to 8:00 p.m.
Saturday 8:00 a.m. to 5:00 p.m..
Sunday 11:00 a.m. to 3:00 p.m.

Branch locations with convenient Sunday hours

Branch locations with coin counters

Visit us today at any of more our 75 branch locations throughout Eastern Massachusetts and Cape Cod. 
Click here for our Branch Locator to locate the nearest branch.

Deposit Account Disputes

Rockland Trust Company is committed to resolving disputes fairly, and most concerns can be quickly resolved by calling our Customer Information Center at 800.222.2299.  In the unlikely event that a complaint about your deposit account is not resolved to your satisfaction, please complete and send the following notice to us:

Notice of Deposit Account Dispute

Our Personal Deposit Account Agreement and Business Deposit Account Agreement provide that any deposit account disputes that are not resolved in a timely manner after you have notified us about it using this notice form will be decided in binding arbitration or Massachusetts small claims court.  Links to these customer provisions are, for your convenience, provided here:

Personal Deposit Account Agreement Arbitration Provision     Business Deposit Account Agreement Arbitration Provision

E-Mail Contact Form (Unsecure)

Complete the form below to send a message to our Customer Information Center. Please note this is not a secure method, please do not include any confidential information such as account numbers, or personal identifiable information within your message.

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(If phone, please provide time ranges for contact)

Please Send Me Information On:

Personal Banking and Loans
Business Banking and Loans
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Rockland Trust Careers
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Disclaimer: Please do not include any confidential information in the comments box. Such confidential information, including account information and personally identifiable information should not be transmitted by non-encrypted email/email attachments. Use of non-encrypted email is inherently insecure. In no event shall Rockland Trust accept any responsibility for the loss, use or misuse of any information including confidential information, which is sent to Rockland Trust by email or an email attachment