Frequently asked Questions
Q: What is an overdraft? A: An overdraft occurs when you do not have enough money in your account to cover a transaction, but we pay it anyway.
Q: Do fees apply when an overdraft happens?
A: Yes. Overdraft charges apply anytime we pay an overdraft on your behalf regardless of which Overdraft Privilege option you select.
Q: What is the advantage of Overdraft Privilege Plus?
A: Overdraft Privilege Plus extends the same coverage as our standard Overdraft Privilege, but also covers ATM and debit card transactions. To take advantage of Overdraft Privilege Plus you must opt in to the program.
Q: If I opt in to Overdraft Privilege Plus, will my debit and ATM card transactions always be covered?
A: No. All payments are authorized at the bank's discretion. It is not possible to determine in advance which individual transactions might be covered in the event of multiple overdrafts, pending debit card authorizations, or if your account is not in good standing.
Q: I already have an overdraft line of credit. Should I still sign up for Overdraft Privilege Plus?
A: Your overdraft line of credit will continue to be in effect as usual. If you would like to have additional overdraft protection in the event a transaction exceeds your available balance and credit line, then you should consider signing up for Overdraft Privilege Plus.
Q: What is the difference between Overdraft Privilege and Overdraft Protection Line of Credit?
A: Overdraft Privilege is a standard service that comes with certain account types and allows your account to go negative in order to pay an item. Overdraft Protection Line of Credit is a contractual agreement which transfers funds from the Line of Credit to your account in order to pay an item.
Q: If I sign up for Overdraft Privilege Plus can I cancel it?
A: Yes, you may revoke your consent to the payment of ATM or debit card overdrafts at any time.