Security Center
Keeping your information safe and secure is our number one priority.
Fraud comes in many shapes and sizes, but the outcome is simple; the loss of both money and time. With the increase in technological achievements in the banking industry, also comes the increase of potential threats.
Fraudsters using crimeware like ZeuS, Shylock and Sunspot are attacking bank customers on their computers and in their Web browsers. Providing safe and secure access to online banking using a layered approach prevents criminals from taking over accounts and committing ACH and wire fraud.
Make life more difficult for the bad guys.
There's a new malware in town, its name, Ransomware. Ransomware is a kind of malware (malicious software) that criminals install on your computer without your consent. Ransomware gives criminals the ability to lock your computer from a remote location. Then it will present a pop-up window with a warning that says that their files have been encrypted, and are warned they'll be deleted if they don't pay $200 within 24 hours.
How do criminals install ransomware?
Ransomware is usually installed by opening a malicious attachment in an email message or when you click on a malicious link in an email message, instant message, visit a social networking site, or other website. Ransomware can even be installed when you visit a malicious website.
How can I avoid ransomware?
- Make sure to keep all of the software on your computer up to date.
- Make sure automatic updating is turned on to get all the latest operating system security updates.
- Keep your firewall turned on.
- Don't open spam email messages or click links on suspicious websites.
- And always remember to keep your anti-virus software up-to-date to help protect against vulnerabilities.
What should I do if I have ransomware on my computer?
To detect and remove ransomware and other malicious software that might be installed on your computer, run a full-system scan with an appropriate, up-to-date, security solution, or seek help from a reputable computer servicer.
Learn some smart ways to bank safe:
Rockland Trust Privacy Policy - Read how Rockland Trust protects your information, what is shared and what is not.
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For Large and Small Businesses - Learn best practices on what you can do to protect company information including understanding the Electronic Funds Transfer Act
(Reg E) as it applies to business entities and the business accounts that they maintain.
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How to protect yourself from Identity Theft - Identity Theft is when someone else uses your personal information without permission to make illegal purchases, withdrawals, or opens accounts.
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Banking Safe Online - Read Rockland Trust's recommendations for banking safely on the Internet, and some helpful Internet security tips.
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Trusteer Rapport - Learn how Trusteer Rapport protects your user ID and password during your online banking session. It also helps prevent malware and fraudulent websites from stealing this information.
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Contact Information - Who you should contact if you believe you've become a victim of identity theft or identity fraud.
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Glossary of Terms - Ever wonder what the difference is between a Trojan and a Worm? Or what Keystroke Logging really means for the safety of your ...
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Links for more information:
Reference for up-to-date bank related information security.
OnGuardonline.gov provides practical tips from the Federal government and the technology industry to help you be on guard against Internet fraud, secure your computer, and protect your personal information.
Anti-Phishing Working Group (APWG).
Additional Security Resources
Emerging Information Security Threats
Malware, Viruses, Trojans and Spyware
Email and Messaging Threats (spam, phishing, instant messaging)
* By clicking one of the "download links" above, you acknowledge, understand and agree that: (1) The Rapport software is provided by a third party and Rockland Trust. You will be subject to all the terms and conditions of use established by the third party; and (2) The software is provided "as is" and you assume all responsibility and risk for the use of this software. Rockland Trust disclaims all warranties of any kind whatsoever, either express or implied, as to the software. Without limiting the foregoing, Rockland Trust makes no warranty that the software will be effective, accurate, reliable, secure, timely or error-free. Under no circumstances shall Rockland Trust be liable to any user for direct, indirect, incidental, consequential, special, or exemplary damages, arising from or relating to the downloading, use or misuse of the software. This liability disclaimer does not take away any rights you may have, if any, under applicable federal and state laws limiting your liability for unauthorized funds transfers.