Most robo-calls use personalized audio messages to simulate an actual personal phone call. When you answer, you are told your debit card has been locked and you are then prompted by the call to input your card number and debit card PIN in order to unlock your card for future use. Please be aware Rockland Trust would never call you and ask for your debit card PIN or password under any circumstances.
How does a Robo-Call work?
Security Awareness Newsletter for Computer Users
OUCH! is the world's leading, free security awareness newsletter designed for the common computer user published every month by the SANS Securing The Human team.
Monthly Security Awareness Videos
Every other month the SANS Security The Human.Org will connect you to the latest online security threats and teach you how you can protect yourself.
Customers tend to believe that if their bank is contacting them, it's safe to reply with personal information such as their usernames and PINs, which we know is never true. The only time Rockland Trust will ask for personal data is when you initiate contact. Some other helpful holiday hints:
Have a safe and wonderful Holiday season!
Online Dating & Personal Scams
For Large and Small Businesses - Learn best practices on what you can do to protect company information including understanding the Electronic Funds Transfer Act (Reg E) as it applies to business entities and the business accounts they maintain. Read more...
How to protect yourself from Identity Theft - Identity Theft is when someone else uses your personal information without permission to make illegal purchases, withdrawals, or opens accounts.Read more...
Banking Safe Online - Read Rockland Trust's recommendations for banking safely on the Internet as well as some helpful Internet security tips.Read more...
Trusteer Rapport - Learn how Trusteer Rapport protects your user ID and password during your online banking session. It also helps prevent malware and fraudulent websites from stealing this information.Read more...
Contact Information - Who you should contact if you believe you've become a victim of identity theft or identity fraud.Read more...
Glossary of Terms - Ever wonder what the difference is between a Trojan and a Worm? Or what Keystroke Logging really means...Read more...
Reference for up-to-date bank related information security.
OnGuardonline.gov provides practical tips from the Federal government and the technology industry to help you be on guard against Internet fraud, secure your computer, and protect your personal information.
Anti-Phishing Working Group (APWG).Additional Security ResourcesEmerging Information Security ThreatsMalware, Viruses, Trojans and SpywareEmail and Messaging Threats (spam, phishing, instant messaging)
Excellent video of how cyber crime happens. Millions of users of outdated web browsers are ripe targets for the bad guys. Cybergangs target online on USAToday.com.
ABA Launches Page To HelpEducate Small Business About Account TakeoverA new twist. Fraudulent Fraud Insurance. Fraudsters are promising online bank fraud protection insurance that is, well, fraudulent!
Merchant of Fraud Returns - ShylockProtect your computer with Trusteer
First Data warns of an increase of "Trolling" for small businesses.
Link to Microsoft's Online Privacy and Safety site with excellent suggestions for conducting online transactions over the Internet.