Reporting Fraud

Reporting Fraud

If you become a victim of identity theft, Rockland Trust suggests taking these steps to report it:


Protect Your Credit:

  1. If you think you are a victim of identity theft, or that someone may have access to your online banking user ID or password, immediately notify Rockland Trust's Customer Information 800.222.2299. We will help guide you through the necessary steps to protect your accounts and personal information.
  2. File a report of identity theft with your town's local police department.
  3. You should also contact one of the following credit bureaus below to report the incident, and ask to have a fraud alert placed on your file:
  4. Equifax: equifax.com
    To order a report, call 800.685.1111 
    To report fraud, call 800.525.6285 
    and write to P.O. Box 740241, Atlanta, GA 30374-0241 

    Experian: experian.com
    To order a report, call 888.397.3742 
    and write to P.O. Box 9532, Allen, TX 75013 

    TransUnion: transunion.com
    T o order a report, call 800.888.4213

    To report fraud, call 800.680.7289

    and write to Fraud Victim Assistance Department,

    P.O. Box 6790, Fullerton, CA 92634-6790


    Learn more about protecting yourself from identity theft.


    Rockland Trust will never send emails requesting customers to disclose or "verify" personal information about their accounts. If you receive a suspicious email, please send it to Customer.Service@RocklandTrust.com. If you receive a suspicious phone call, or suspect that fraudulent activity is affecting your account, please contact our Customer Information center at 800.222.2299.