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covid-19 banner announcing branches are open
 
As the public health concern surrounding the Coronavirus (COVID-19) grows, we’re temporarily altering how you bank with us.
 
Updated Branch Availability

Effective Monday, June 22, our branch lobbies will fully re-open with the exception of our Edgartown branch which will continue to be by appointment only. We want to assure you that the safety of our customers and employees remains our top priority and we are taking all necessary steps to keep everyone safe.  While we are excited to have you back, you will notice some slight changes when visiting the branch.

  • When entering the branch, we ask that you practice safe social distancing and follow the floor markers
  • Always wear a facemask when conducting your banking
  • We now have branch capacity limits which vary by location
 

To see our hours and availability click here.

 

Meetings By Appointment

If you would like to make an appointment to do your banking, please click here.

 
 
We also want to reassure our customers that we take their financial security seriously and that Rockland Trust remains well capitalized. In addition, all Rockland Trust deposits are insured up to applicable FDIC limits. We've provided links to help you learn more about FDIC coverage. Our top priority is to maintain a safe workplace for our employees, and a safe place of business for our customers. Thank you for your understanding.

To read our press release on COVID-19, click here.
 
  • We have preventive programs in place to reduce the likelihood that our operations would be significantly affected by the Coronavirus, including:
    • educating employees
    • monitoring of potential outbreaks
    • communicating and coordinating with critical service providers and suppliers, and
    • providing appropriate hygiene training and tools to employees
  • We will continue to monitor our employee population and take appropriate action to reduce exposure to other colleagues and customers if an employee is exhibiting flu like symptoms. As always, we have instructed all colleagues exhibiting any signs of illness to stay home.

  • We have asked our cleaning companies to be even more vigilant in disinfecting frequently touched areas. In addition, we are actively working to have hand sanitizer available for use at all of our locations.

  • We have implemented internal “social distancing” techniques to minimize the typical face-to-face contact by utilizing teleconference calls, video conferencing, and flexible work spaces. In addition, we kindly ask all of our customers to help us maintain a handshake-free zone at all Rockland Trust locations.

  • We will continue to post updates on this page as we receive them to keep you informed of the situation.


 
Unfortunately, in times of uncertainty, fraudsters often take advantage of the fears surrounding the event. Click here to view the Federal Trade Commission’s site with specific coronavirus-related scam information.
 
Beware of FDIC Scams. Click here to learn more.

 

Although we are taking numerous precautions, we understand matters like this can be unsettling and want to remind you of the electronic banking options available:

  • Rockland Trust Online and Mobile Banking - view transaction details, make payments, transfer funds, and make a check deposit. Enroll Now.
  • Customer Information Center - open seven days a week, representatives can answer account questions, make transfers, assist you with applying for certain loans and lines of credit, and more. You can reach our Customer Information Center by calling 508.732.7072.
  • Rockland Trust automated telephone banking system - easily check account balances, verify deposits and transactions, transfer funds, and more. To establish an access number and PIN, call our Customer Information Center at 508.732.7072.
  • Online account opening system - open a new account in minutes with our online account opening system.

 

As the situation evolves, these sites can be a resource for you to obtain the latest information:


 information regarding fdic coverage tile
 
 
calculate your fdic coverage tile
 
 
FDIC frequently asked questions tile
 
 
tile that states CDARS FDIC Protection on your Certificate of Deposit