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East Boston Savings Bank - FAQs

  • Rockland Trust is a community-oriented commercial bank headquartered in Massachusetts that has been serving consumers and businesses since 1907. Rockland Trust has a deep commitment to the communities it serves and takes great pride in delivering exceptional customer service. As of April 2021, Rockland Trust has 97 branches, 16 commercial lending centers, 10 investment management offices, and 8 mortgage offices located throughout Massachusetts, including Greater Boston, the South Shore, Cape Cod and the Islands, the South Coast, and Worcester County.

    We provide personal and business banking, commercial lending, investment management, insurance, mortgages, home equity lending, and mobile and online banking. Rockland Trust is a leader in business and commercial banking, having been awarded Gold by Banker & Tradesman for their "Best of Awards" in Commercial Lending and Alternative/Hard Money Lending as well as Silver for Real Estate Lending. In addition, Rockland Trust was ranked the #1 Bank in Massachusetts on Forbes’ 2020 World’s Best Banks list.

    At Rockland Trust, we strive every day to be the bank Where Each Relationship Matters® and we believe that our future is tied to the well-being of the communities we serve. Being a good neighbor and giving back to the communities we serve is important to us. Rockland Trust was named by the Boston Business Journal as one of the region’s Top Corporate Charitable Contributors for the 7th consecutive year. In 2020, Rockland Trust and its affiliated foundations donated a combined total of over $2.3 million to support local charities. Being a bank is about more than providing financial products and services—it’s also about being a strong advocate and steward for the community organizations that help support the individuals, families, and businesses that make up our communities. This is a fundamental belief that has been a core element of our culture for more than 114 years.

    We have a strong belief that our employees are critical to our success and have worked hard to build a culture where colleagues are respected, cared for, and invested in. We are also proud to share that The Boston Globe has recognized Rockland Trust as one of the “Top Places to Work” in Massachusetts for twelve years in a row. Rockland Trust has also been honored as a “Best Place to Work for LGBTQ Equality” by the Human Rights Campaign each year since 2016.

  • Becoming a Rockland Trust customer will provide you with a broad range of banking options such as:

    • More banking locations with 97 branches located throughout Massachusetts, including Greater Boston, the South Shore, Cape Cod and the Islands, the South Coast, and Worcester County;
    • Convenient banking with access to over 160 Rockland Trust ATMs, thousands of SUM ATMs surcharge-free, 22 branches with Sunday hours, a Customer Information Center that’s open seven-days a week, extended banking hours using our ATMs with Live Teller Services, telephone banking, and online live chat;
    • “Smart” ATMs with envelope free deposit capability;
    • State-of-the-art mobile banking for consumers and businesses with finger print and face ID login;
    • Mobile wallet access with Apple Pay, Google Pay, and Samsung Pay;
    • An app that allows you to temporarily turn your Rockland Trust Debit Card on and off;
    • Access to a large team of investment advisors and a wide range of investment management and trust services and products through the Rockland Trust Investment Management Group(IMG)-including investment management, retirement planning, financial planning, trust and estate planning, tax planning, and insurance strategies and solutions;
    • Customized solutions for Non-Profit Organizations;
    • A robust suite of Treasury Management products and services for businesses;
    • Business and consumer credit cards that provide rewards, multiple layers of security, and other built-in benefits;
    • Larger commercial lending capacity, up to $75 million per qualified business client;
    • Merchant services that allow business customers to accept credit and debit cards in their stores and even on their websites;
    • Foreign exchange services and
    • 1031 exchange service.
  • There is no immediate impact. You should continue to use East Boston Savings Bank branches, checks, debit cards, online banking and bill pay, and make loan payments as you do today. As we begin our transition and start work on integrating the two organizations, Rockland Trust will communicate any changes to your accounts. Every effort will be made to minimize changes to your accounts as the two organizations’ products and systems are aligned. In mid-October, you will receive additional communications from Rockland Trust regarding your accounts.
  • The transaction is subject to approval by banking regulators and shareholders. We anticipate that the merger will be completed on or about November 12, 2021.
  • Rockland Trust does not anticipate significant changes in the immediate future. Your relationship is important to us and every effort will be made to minimize changes to your accounts, rates, and fees as the two organizations' products and systems are aligned. Throughout the process of combining Rockland Trust and East Boston Savings Bank, we will keep customers informed on what to expect through ongoing communications.
  • Over the coming months, Rockland Trust will determine if any account numbers will need to change. Once the merger is approved, you will receive additional communications from Rockland Trust about your accounts, account numbers, and when you can expect a new debit card. We are committed to making this transition as seamless as possible for you.
  • In the immediate future, you can expect very little change to your accounts and the way you bank. We’ll inform you every step of the way as East Boston Savings Bank merges into Rockland Trust. Watch your mailbox and email in the coming months for additional information. To ensure you don’t miss any important messages from us, please log in to East Boston Savings Bank online banking to confirm your phone number, mailing address, and email address are up-to-date.
  • You will have access to Rockland Trust branches when the merger is completed, which we expect will occur on or about November 12, 2021. To welcome you, you can now make withdrawals at Rockland Trust ATMs free of charge, in addition to all East Boston Savings Bank ATMs.
  • Here are a few steps you can take:

    • Bank as you normally would today. For now, you will continue to see the East Boston Savings Bank name at East Boston Savings Bank branches, ATMs, and on the website.
    • Log into your East Boston Savings Bank online banking account and confirm your phone number, mailing address, and email address are up-to-date.
    • Watch your mailbox and email. We'll continue to give you timely updates as we transition East Boston Savings Bank into Rockland Trust.
  • The name of the combined bank will be Rockland Trust.
  • In connection with the merger into Rockland Trust and after careful consideration, we have petitioned state and federal regulatory authorities for permission to close some East Boston Savings Bank branches on or about Friday, November 12, 2021. For a full list of branches after the merger is completed, please visit
  • Yes. Rockland Trust is a member of the SUM ATM program. The SUM ATM program provides customers with the option of using thousands of SUM ATMs surcharge-free. For a complete listing of SUM locations, visit
  • Yes. Rockland Trust offers state-of-the-art online and mobile banking services for consumers and businesses. Rockland Trust’s mobile banking includes features such as mobile deposit, bill pay, account transfers, transaction information, and security alerts. We also offer a service that gives customers access to their very own dedicated banker right from their mobile device or computer. Customers can get banking advice, ask account questions, and perform account maintenance all without leaving their home.
  • Rockland Trust is a strong, secure, and well-capitalized bank. All deposits are insured by the Federal Deposit Insurance Corporation (FDIC) up to $250,000. Deposits you hold in different ownership categories — such as joint, single, and retirement accounts — are each separately insured up to $250,000. That means, for example, that you could have up to $250,000 in single-name accounts and up to $250,000 in your share of joint accounts and still be fully insured. Following the closing, excess deposit insurance through the Depositors Insurance Fund (DIF) for amounts that exceed FDIC deposit insurance limits will end. Most customers will not be affected by this change. We also participate in the Certificate of Deposit Account Registry Service (CDARS). Participation in the CDARS program enables customers to access FDIC insurance on deposits of up to $50 million.

    Deposits at East Boston Savings Bank are also insured by the FDIC up to $250,000. If you have accounts at both Rockland Trust and East Boston Savings Bank, under federal law you will continue to receive the same FDIC coverage as if your accounts were still at separate banks for six months after the merger. After six months have passed, if your total aggregate account balances exceed $250,000, any excess may not be covered by FDIC insurance. Certificates of Deposit will continue to receive separate FDIC insurance coverage until the first maturity date after the six-month period.
    If you have questions about FDIC insurance on your deposit(s) or CDARS, please visit your nearest East Boston Savings Bank branch or call the East Boston Savings Bank Call Center at 800.657.3272.

  • In mid-October, we plan to share additional detailed information regarding your accounts and the transition to Rockland Trust. All communications will be sent by U.S. mail, and updated information for all customers will be available at

Important Additional Information

Independent Bank Corp. intends to file a registration statement with the SEC, which investors should read carefully. Investors will be able to obtain filings by Independent and Meridian Bancorp, Inc. with the SEC free of charge at the SEC’s website at Independent and Meridian, and certain of their respective directors, executive officers and other members of management and employees, may be deemed to be participants in the solicitation of proxies from Independent’s shareholders and Meridian’s stockholders in respect of the proposed merger transaction. Information about these persons is included in each company’s annual proxy statement, and will be included in the registration statement and related proxy statement/prospectus when filed.