Boston, MA – July 24, 2025 – Rockland Trust was ranked #1 in Massachusetts on Forbes 2025 World’s Best Banks list. The rankings were determined based on five distinct categories of criteria: Trust, Terms & Conditions, Customer Service, Digital Services, and Financial Advice. This is the seventh consecutive year the Bank has earned a spot on the list, and the third time Rockland Trust has ranked #1 in Massachusetts.
“This recognition is a powerful reflection of the meaningful relationships we strive to build every day with our customers and communities,” said Margaret McCarthy, Chief Retail Banking Officer at Rockland Trust. “Banking, for us, goes far beyond transactions. It’s about building trust, empathy, and understanding with the people we serve. Whether we’re meeting face-to-face in a branch or connecting through digital channels, our goal is to be a steady, caring partner in every stage of our customers’ financial journeys.”
The World's Best Banks were selected based on an independent survey representing 34 countries based on an independent survey sample of more than 50,000 consumers. The ranking aims to showcase the banks across the world that provide guidance and transparency in the banking market and meet the needs of customers. All financial institutions (e.g., brick-and-mortar banks, online-only banks) offering a checking and/or savings account were considered in the study. Based on the customer evaluations, a score was calculated for each bank. In every country, the banks with the highest score in their respective countries were awarded. The final list recognizes the top 500 banks around the world.
