Whether you are keeping employees remote in the short term until more people receive the COVID-19 vaccine, or you have switched to a fully remote model, two things should be top of mind: security and culture.
Keep Your Business Safe
As the years pass, our business banking officers hear of more and more attempted fraud attacks. More than 80 percent of companies surveyed by the Association for Financial Professionals reported that their organizations were targets of payments fraud in 2019, and that only increased in 2020. With an uptick in digital communication between employees at your company, you may want to revisit some key policies that can help protect your business.
Seven Steps to Help Protect Businesses From Fraud
For example, taking a minute to verify information, such as account numbers, vendor names or even who is actually sending you an email can help you avoid phishing or business email compromise. Training employees and reminding them to take a minute to ensure the request makes sense and calling a person to confirm the transaction can save you headaches down the line.
Email systems are not the only place where valuable information can be accessed. In fact, your background on a video conferencing call can give bad actors clues to steal valuable information like passwords or client information. Tools like downloaded photo backgrounds can help protect any sensitive information around you during virtual meetings - and can be fun too!
Download free Zoom backgrounds to reduce the chance of your space revealing valuable clues!
Maintain Company Culture
A good culture helps you attract and retain key talent. In a remote setting, this looks a little different than your standard in-office happy hours or team lunches. Some fun virtual ideas include cooking classes, trivia or other entertainment via video conferencing.
Ask your employees what will help them feel connected in order to keep morale high. Encourage personal interactions and sharing at the beginning or end of video calls to mimic the flow (and feel) of in-person meetings.
The pandemic has created many challenges for business owners, but also may have created possibilities and opportunities. Whatever your business is facing, Rockland Trust is here for you as a partner in reaching your business’ key financial goals and milestones. The Learning Center is a great place to start, where you can find expert advice and stories.
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