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Financial Education


Security & Fraud Prevention

7 Ways to Protect Yourself from Fraud

With recent data breaches at major retailers and the prevalence of fraud, it’s more important than ever to protect your finances and identity.

1. Guard your online information. 
Maintain your computer’s security software and avoid entering personal information (like payment information) into public computers, which may contain software that captures passwords or other information you enter. When using your own device on an open wireless network, only log in or send personal information to websites that are fully encrypted (look for https at the start of the URL on each page). Use unique logins and passwords for each of your online accounts, and change passwords several times a year. Record login information in a safe place; don’t keep a list of passwords in a text document on your computer or phone.

2. Monitor your accounts. 
Periodically logging on to your account electronically through online banking or a mobile banking app enables you to keep an eye on your balances and account activity, and ensures that you catch unauthorized transactions quickly. At Rockland Trust, you can also set up online banking alerts to notify you of transactions or changes in your account based on your preferences. 

3. Use online bill pay. 
When you pay bills online, you avoid placing checks and other personal information in your mailbox where criminals can steal it. You can even use our E-Bills service to have your credit card, utility and other bills sent directly to your Rockland Trust account, helping to eliminate sensitive paper mail.

4. Shred sensitive documents. 
Keep banking records such as ATM and deposit slips until you reconcile them with your monthly statement, then shred. Store monthly checking and savings account statements securely until you file your taxes, then shred unless needed to prove a deduction on your tax return. Better yet, sign up for eStatements to access statements online, anytime, anywhere. At Rockland Trust, online statements are available for up to three years.

5. Check your credit report. 
Review your credit reports for any suspicious activity, such as accounts you didn’t open. You can review your reports (one from each of the three credit bureaus) for free once a year at www.annualcreditreport.com.

6. Think twice about sharing your information. 
Be cautious of calls or emails that request sensitive information. Never give out personal information unless you know it’s a trusted and verified source.

7. Report suspicious activity. 
If you think you’re a victim of identity theft or that someone may have access to your accounts, follow these steps to report fraud.


Your protection is top of mind

At Rockland Trust, our rigorous fraud systems actively monitor our customers' accounts for suspicious activity. If fraud does occur, Rockland Trust debit and credit cards are covered by liability protection — which means you won't be held accountable for fraudulent transactions. 

Have questions or concerns? Call us at 800-222-2299.